PANTHEON — the AI assistant & website platform at pantheonlabs.info. Last updated: [date you publish].
These Terms are between you (“you”, the business using the platform) and [your registered company name, number and address] (“PANTHEON”, “we”), which operates the platform at pantheonlabs.info. By creating an account or using the platform you accept these Terms. If you are agreeing on behalf of a business, you confirm you have authority to bind it.
The platform is for business use. You must be at least 18, provide accurate details, and keep your login secure. You are responsible for everything done under your account.
We provide the platform on an evolving basis and may add, change or remove features. The service is currently offered in an early-access / beta capacity; we aim for high availability but do not guarantee uninterrupted or error-free operation.
You are responsible for Your Content and for how you configure your Assistant. You must not use the platform to: break the law; publish content that is unlawful, infringing, deceptive or harmful; impersonate others; send spam; attempt to breach security or other businesses’ isolation; or generate content for prohibited purposes. You must have the rights to any content you upload or import, and you must give your End-Customers any notices and terms the law requires (including your own privacy notice for the data your Assistant collects).
Your Assistant generates responses using an AI model and information you supply. AI output can be wrong or incomplete. You are responsible for reviewing what your Assistant is configured to say and for any action it takes on your behalf. The platform provides governance controls (such as approvals for consequential actions and a review log) to help you supervise it. The Assistant does not provide professional advice, and nothing it says is our advice or warranty.
You keep ownership of Your Content. You grant us a licence to host and process it as needed to run the platform for you. For personal data your Assistant handles about your End-Customers, you are the data controller and we act as your processor; our processing is described in our Privacy Policy[and a Data Processing Addendum, to be provided]. You are responsible for having a lawful basis for the personal data you collect through the platform.
Use of the Assistant is metered in credits, which you buy in advance. Prices are shown in the platform before purchase and are processed by Stripe (see clause 10). Credits [are non-refundable except where required by law / expire after [period] — confirm your policy]. Prices and packs may change on reasonable notice; changes do not affect credits already bought. You are responsible for any taxes on your purchases where applicable.
Where you enable it, the platform can help you take a deposit or payment from your End-Customers. To use this you must complete onboarding with Stripe and accept Stripe’s Connected Account Agreement. In this flow:
The platform relies on third parties — including Anthropic (AI model), Stripe (payments), and, where you connect them, Meta/WhatsApp and Telegram (messaging). Your use of those features is also subject to those providers’ terms, and we are not responsible for their services.
We own the platform, its software and its generative-design engine. We grant you a non-exclusive, non-transferable right to use it while these Terms are in force. You keep ownership of Your Content and of the website content generated for your business from it, which you may continue to use. [Confirm the licence position on generated templates/art on account closure.]
The platform is provided “as is” and “as available”. To the extent the law allows, we exclude implied warranties (including of accuracy, fitness for a particular purpose, and uninterrupted availability). Nothing in these Terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or for fraud).
[TO BE COMPLETED BY YOUR SOLICITOR. Typically: we are not liable for indirect or consequential loss, loss of profit, goodwill or data; and our total liability is capped at, e.g., the fees you paid in the preceding [3/12] months. The exact exclusions and cap are a legal decision — do not launch on a placeholder.]
You agree to indemnify us against claims, losses and costs arising from Your Content, your use of the platform, your dealings with your End-Customers, or your breach of these Terms — [scope to be confirmed by your solicitor].
You may stop using the platform and close your account at any time. We may suspend or end your access if you breach these Terms, for risk or legal reasons, or on [notice period] notice. On termination your right to use the platform ends; you can export or request deletion of your data as described in our Privacy Policy, and any credits [treatment of unused credits — confirm].
We may update these Terms; we will post the new version with an updated date and, for material changes, give reasonable notice. Continuing to use the platform after a change means you accept it.
These Terms are governed by the laws of [England & Wales — confirm], and the courts of [England & Wales] have exclusive jurisdiction, without affecting any mandatory consumer-law rights you may have where you live.
Questions about these Terms: [your contact email — e.g. hello@pantheonlabs.info].